Study Environment at CREATE

Study Environment at CREATE

At AAU, we work continuously to improve the study environment. Both students and employees play an important part in maintaining the best possible environment for our study activities and social life. Having an open and active dialogue is therefore crucial.

On this page, you will find information on how to report issues regarding the study environment, the improvement process, as well as how the department has followed up on already reported issues.

How to report study environment issues

As a student, you can report issues regarding study environment the following ways:

  • Through the semester evaluations
  • Directly to your study board student representative - Overview of the Architecture and Design Study Board members and the Media Technology Study Board members
  • At semester group meetings
  • Directly to Campus Service as describes below in the section on physical study environment

The annual cycle for improving the study environment

Once a year, the Department of Architecture, Design and Media Technology collects study environment issues reported by students in the semester evaluations (spring). The issues reported through other channels are assessed continuously. We divide the issues into the two categories listed below. You will be asked to assess these categories in the semester evaluations:

  • The physical study environment
  • The psychological study environment

You will also be asked if you have experienced or been a victim of offensive or abusive behavior and/or discrimination during your studies. 

We take cases of this nature very seriously and you are encouraged to contact the Head of Studies and/or AAU Student Guidance if you have experienced or been a victim of offensive and abusive behavior – check out:

Guidance in case of offensive behavior

The Study Board deals with the topics that fall under them and plan actions for the coming semesters as well as integrate solutions in the continuous improvement of the education. The Head of Department deals with the topics that fall under the Department. Bigger issues might be escalated to the Vice Dean (in December). 

See a more detailed yearly cycle here

The physical study environment

Campus Service is responsible for ensuring an optimal physical environment for teaching and research activities at AAU. If you find any errors and shortcomings regarding the physical study environment, you can report these directly to Campus Service by either:

You can report IT issues directly to AAU IT Support. Find information on ITS here

Reported issues

December 2020

Challenges Escalated

No challenges were escalated to the Vice Dean as earlier escalated issues are still in progress or has been fixed. The COVID-19 situation also plays a big role in this.

Fall 2019 & spring 2020


Some of the issues we addressed at all locations were the same as last year. This goes for:

  • Poor indoor climate
  • Lack of light
  • Bad groups areas
  • Too much noise
  • Too much mess in group areas

Follow-up actions

The Department is in an ongoing dialogue with the Campus Service about several of the above-mentioned issues. Moreover, some of the issues have been sorted out in 2020 when it comes to Campus Copenhagen. The coming focus is on Rendsburggade, Aalborg as our first-year students will start here from September 2021.

However, we cannot change the open areas in the Create building, Aalborg, but try to create the best framework with partitions and storage possiblities. It is an ongoing process to find the best solutions.

Nor can we accommodate a recurring desire for e.g. ergonomic tables. It is not now financially possible to bear such a cost.

Regarding issues of too much noise and clutter in group areas, we hope that Campus Service can come up with ideas to minimize this and set some rules of conduct.

You can read Campus Service’s yearly report (only in Danish):

Campus year report

December 2019

Challenges Escalated

All addresses in Aalborg: Poor indoor climate. 

Follow-up actions

Campus Service is working with the building owners in order to improve this issue. They are working to improve the flow of natural ventilation as well as sun protection. The improvements are ongoing in 2020 except the more comprehensive work. 

fall 2018 & Spring 2019


  1. Rendsburggade, AAL: Too much noise in group areas both from student groups and external events.
  2. Rendsburggade, AAL: Poor indoor climate. It is often too hot, however, in winter the students experience draft from the open windows in the auditorium. 
  3. CPH: Often too hot and the ventilation is bad in the class rooms. 
  4. Frederikskaj CPH: Poor indoor climate, often too hot, bad ventilated, too much direct sun light.
  5. Rendsburggade, AAL: Request for furniture on the balcony.

Follow-up actions

  1. This was solved with communicating stricter rules for use of the common area. Also, communication to students regarding large events can be improved. Finally, Campus Service in looking into the effects of not having any planned events in May and December. 
  2. The draft issue has been solved with hot air fans.
  3. Will be solved as part of an already approved indoor climate project, which will run during 2019 and 2020.
  4. The Campus Service Management is prioritising to solve indoor climate issues. Excepted solved in 2021.
  5. The furniture has been purchased and put up in the Summer of 2019.